Our website is operated by us from New Zealand. The information on our website may not be appropriate for use in other jurisdictions. If you choose to access our website from a jurisdiction other than New Zealand, please be aware that you do so on your own initiative and you are responsible for compliance with any applicable laws of that jurisdiction. New Zealand law applies to all transactions and use of this website.

The design of, and content contained within, our website, and each of the various trademarks, product names, company names, logos, corporate identities, characters, book titles, and cover images represented on our website (each an “IP Element”), are intellectual property which is either owned by us or licensed to us by suppliers or other third parties. All rights in images of books or other publications included on the website are reserved by the original copyright owners.

The website is intended solely for your personal non-commercial use. Any use or distribution of our website and its content for purposes other than personal non-commercial use is prohibited without asking our prior written permission.

Please get in touch with us first if you wish to do the following with the website or any IP element because without our consent, neither the website nor any IP Element, is to be reproduced, copied, removed, altered, used, adapted, performed in public or transmitted in any form by any process (graphic, electronic or mechanical, including further copying, recording, taping or by a storage and information retrieval system).

Prices are displayed in New Zealand dollars.

Price is displayed in the customer’s currency. When you pay, and on your statement. Please note that our business trading name, Sourcecode Trust, will appear on your statement.

Our website payments page is protected by the Secure Sockets Layer protocol. This is the industry standard which encrypts information as it is transmitted over the internet.

We currently deliver to addresses globally. Unfortunately, we cannot deliver to PO Boxes. Please take the time to make sure that the delivery address and receiver’s name for your order is accurate and complete (including any business name if you ask us to deliver to a work address) because we may be unable to change these details once the order has been placed. Unfortunately, we cannot take responsibility for any orders that go missing due to incorrect delivery information provided by you, or because you have not chosen a safe delivery address. Delivery will be deemed to have been made when the goods arrive at the delivery point agreed with by you.

Your parcel can be tracked using the NZ Post website here: https://www.nzpost.co.nz/tools/tracking

1. What happens if the goods are damaged when I open them up?

Should any damage be found after signing for the products due to the damage being concealed (i.e. not obvious due to packaging) please notify us within 24 hours of delivery. We can discuss replacement options with you. Please email: help@theoracle.quest

2. I haven’t received the right items! What should I do?

We work hard to ensure all orders are processed correctly, but sometimes a mistake may happen. Please let us know as soon as possible so we can put things right. Please email: help@theoracle.quest